Shipping policy
Processing & Delivery Times
We aim to dispatch all orders on the next business day.
United Kingdom
Delivery usually takes 5–8 days (Express) or 10–14 days (Standard).
Please note that delivery times may vary for certain areas within the UK.
United States
Delivery usually takes 9–12 days.
Canada
Delivery usually takes 9–12 days.
Australia
Delivery usually takes 7–9 days.
Shipping Rates
United Kingdom
2 units or less: £4.99 delivery
3 units or more: Free delivery
Orders over £49 also qualify for free delivery.
United States
2 units or less: $4.99 USD shipping
3 units or more: Free shipping
Canada
2 units or less: $7.99 CAD shipping
3 units or more: Free shipping
Australia
2 units or less: $7.99 AUD shipping
3 units or more: Free shipping
All orders include tracking information, which will be sent to you once your order has been dispatched.
Delivery Areas
We currently deliver to the following countries:
-
United Kingdom
-
United States
-
Canada
-
Australia
Tracking & Updates
You will receive an email with tracking details as soon as your order has shipped. Please allow up to 24 hours for tracking information to update.
Delays & Exceptions
While we do our best to meet delivery estimates, delays may occasionally occur due to courier issues, customs processing, weather, or delivery to more remote areas.
Lost or Damaged Orders
If your order arrives damaged, or if you believe it has been lost in transit, please contact us within 7 days of the expected delivery date with your order number and details. We will work with the courier to resolve the issue as quickly as possible.